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Terms and Conditions of Sale

The following terms apply to any orders and purchases you make from this website.

You must not order or purchase goods from us:
  • if you are aged under 18;
  • for re-sale purposes (all goods must be purchased for personal use) unless you identify yourself as a licensed wholesale customer; or
  • which are outside any order limits or restrictions which we may apply to the products on this site.
No Alcohol can be sold or supplied to anyone under 18. It’s against the law. Your contract of sale will be with Aurum Mead Co. ABN 30626898952 under NSW liquor licence no. LIQP770018106.

Aurum Mead Co. supports the Responsible Service of Alcohol.

You must be over the age of 18 years to purchase, order and receive alcohol from Aurum Mead Co.

All prices on our website quoted are Australian Dollars. All stock subject to availability and increases in government charges and wholesale prices.

Liquor Acts by State:

New South Wales Liquor Act 2007. It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years.

Victoria Liquor Control Reform Act 1998: It is an offence to supply alcohol to a person under the age of 18 years (Penalty exceeds $7,000), for a person under the age of 18 years to purchase or receive liquor (Penalty exceeds $600).
Under the Liquor Control Act 1988, it is an offence: to sell or supply liquor to a person under the age of 18 years on licensed or regulated premises; or for a person under the age of 18 years to purchase, or attempt to purchase, liquor on licensed or regulated premises. 

South Australia 
Liquor Licensing Act 1997, Section 113. Liquor must NOT be supplied to persons under 18.

Under the Liquor Act 1992, it is an offence to supply liquor to a person under the age of 18 years.

Western Australia
Under the Liquor Control Act 1988, it is an offence: to sell or supply liquor to a person under the age of 18 years on licensed or regulated premises; or for a person under the age of 18 years to purchase, or attempt to purchase, liquor on licensed or regulated premises.

Cancellations and Returns

Once you have placed an order, please note that we are unable to cancel or edit your order. Accordingly, please ensure all product and delivery details are correct.

In the unlikely event that the goods received are faulty or defective, not as ordered or not of acceptable quality, please email us at or contact us on 0468 339 538 and we will attempt to remedy the situation promptly. We may require samples to be sent back to us (at the customer’s expense), which, if found to be faulty, both purchase and shipping costs will be refunded to the customer. If we are unable to supply you with mead of the vintage that you ordered, we reserve the right to substitute it for the same mead of a different vintage.

Please note, we have invested in premium quality cork, but please note that we don’t accept returns for wines affected by cork taint or cork-related faults. Cork is natural, thus can occasionally be unpredictable. We do accept returns if there is another problematic fault with the wine, on the proviso a sample is shown to us first.

Order Limitations

We may accept any order for the supply of goods (in whole or in part), or decline any order. We are not liable to you in respect of those goods that we are unable to supply to you, provided that we refund any amounts paid by you in respect of the unsupplied goods.

Prices and Payment

Payment is only deemed to have been made once it has been cleared and received to our nominated bank account. The price of the goods (and delivery services if applicable) in relation to an order will be calculated by reference to the prices specified on the site at the time that order is placed. Where you have paid for the goods at the time of ordering, title and risk in the goods passes to you on delivery of the goods to the delivery address.


Delivery is charged at a flat rate of $15 Australia-wide for orders of 1-5 bottles, $20 for orders of 6-11 bottles and free shipping on all orders of 12 bottles or more (excluding wholesale). We cannot yet offer Express shipping at this time, but please contact us via phone or email if you require your order urgently.

At Aurum Mead Co. we mainly ship our orders via Australia Post eParcel, but for certain areas we may use third party providers such as Aramex and local couriers. Please allow 2-7 business days for delivery from date of order acceptance.

Unless the purchaser expressly provides to the contrary, the purchaser requests the seller to deliver the goods to the purchaser. Any delivery timeframes specified by us are indicative only. We are not liable for any loss or damage that you may suffer if delivery is not made within the delivery timeframes or it is delayed for any reason.

We are not obliged to deliver the goods to a location where our nominated contractor or agent does not provide delivery services. The person we deliver to must be aged 18 years or over (and may be asked to provide proof of age). If no one is at the delivery address, or if there is no one aged 18 or over, an attempted delivery notice will be left at the delivery address and you will need to collect your mead from the location specified in the notice.

Please contact us on 0468 339 538 or email for any further questions regarding delivery.

Privacy Policy

Aurum Mead Co. comply with the provisions of the National Privacy Principles under the Privacy Act (1988). This policy describes the way we collect, hold and disclose information about individuals. If you have any questions relating to this privacy policy, please contact us (contact details provided below).

What information do we collect about you? The types of information we ask you for will depend on the type of product or service we provide to you and may include the following:
  • Your name and address and other contact information;
  • Your credit card details; and
  • Transaction information relating to any products that we provide to you, such as details of any wines purchased.
We only collect information that we need to provide our products and services and to obtain supplies necessary for production. You do not need to give us any of the personal information requested, but if you do not it may affect our ability to provide you with our products or services. If you visit our website, we may record your internet address or domain name, the date and time of your visit and the browser you are using. This information will only be used for statistical and website development purposes and will not be used to identify individual users.

Use and disclosure of your personal information, we use your personal information to:
  • Process orders you have given us;
  • Respond to your queries;
  • Administer and manage the products or services we provide to you;
  • Where appropriate, ensure and maintain the quality of supplies;
  • Where appropriate, ensure compliance with orders placed by us;
  • Enforce debts;
  • Verify the creditworthiness of prospective creditors;
  • Send you information about other products or services that may interest you - at any time you may request that we stop sending you information about other products or services;
  • If you are a distributor of our wines, to publicise this fact; and
  • Maintain and update our website.
We may disclose personal information:
  • To our agents, contractors or third party service providers:
  • in connection with the uses specified above; or
  • that provide financial, administrative or other services in connection with the operation of our business, for example accountants, lawyers, IT support and mail-houses;
We may otherwise use or disclose the information:
  • Where the law requires or permits us to do so (eg. to law enforcement agencies); or
  • Where you consent.

Changing and deleting the information we have about you

If at any time you wish to change personal information that is inaccurate or out of date, please contact us and we will amend this record. If you wish to have your personal information deleted, please let us know in the same manner as referred to above and we will take all reasonable steps to delete it unless we are required to keep it for legal reasons.

Opting Out of Communications

Aurum Mead Co. offers an 'opt out' mechanism, so that you may have the opportunity to decide to not receive marketing or promotional information from us. We will remove you from any of our lists that may be used for communication purposes. At anytime you can contact the company to 'Opt out' of any future direct marketing. 

Additionally on all Direct Marketing correspondence, the 'opt out' mechanism will be made clear. Also, please see the 'Contact Us' at the end of this policy.

When we will contact you

We may contact you at your email or other address, which you provide to us in order to:
  • Provide you with information which may be of interest about new Aurum Mead Co. products and special offers and other matters which may interest you.
  • For those of you with an email address, to send you an email newsletter.
We will not send you 'spam' (advertising information) without first asking you whether you wish to have promotional information sent to you. Nor will we pass this information external to this company.

If you are receiving communications from Aurum Mead Co. and do not wish to receive this information any longer, please see the 'Opting out of Communications' section of this policy.

Storage and security of your personal information collected through our website

Aurum Mead Co. will endeavour to take all reasonable steps to keep secure any information, which we hold about you, and to keep this information accurate and up to date. Your information is stored on secure servers that are protected in controlled facilities. Our employees and data processors are obliged and trained to respect the confidentiality of any personal information held by Aurum Mead Co.  However, as we cannot guarantee the security of communications over the Internet, we cannot give an absolute assurance that your information will be secure at all times. Aurum Mead Co. will not be held responsible for events arising from unauthorised access to your personal information.

Information security

We take all reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. Your information is stored securely, whether in an electronic or physical form. For example, only staff needing access are allowed to access it. Your personal information is stored in secured premises or in electronic databases requiring logins and passwords. Aurum Mead Co. will take all reasonable steps to destroy your personal information if it is no longer needed for any of the purposes or uses disclosed above.

Links from Aurum Mead Co. website to other websites

Aurum Mead Co. website may provide links to websites outside of our site. These linked sites are not under the control of Aurum Mead Co. and we are not responsible for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the Terms and Conditions of those websites.

Future online changes

Our commitment to be a leading producer and purveyor of fine wine means that our business will continue to evolve as we introduce new services and features to our website and our business processes. Because of this, from time to time, our policies will be reviewed and may be revised. Aurum Mead Co. reserves the right to change our Privacy Policy at any time and notify you by posting an updated version of the policy on our website. The amended Privacy Policy will apply between us whether or not we have given you specific notice of any change.

Access and correction

You can request access at any time to personal information we hold about you. We will process your request within 14 days wherever possible. We may charge you the reasonable cost of processing your request. Please contact us if you wish to update or correct any personal information that we hold about you.

If you have any questions, concerns or complaints about our privacy policy or practices or would like more information please contact us.

Contact Us

If Aurum Mead Co. becomes aware of any problems with areas on our website or our work practices, we will take these issues seriously and work to address these concerns. If you have any concerns, reservations, or wish to see what information we may hold on you, you can contact us in any of the following ways:

By Telephone: 0468 339 538

By Email:

Or in Writing: Aurum Mead Co., PO Box 348, Byron Bay NSW 2481

We will endeavour to have your query answered within 14 days.